
Every order is handled with care to make sure you feel happy, valued, and well taken care of.

Products
Made with Purpose
Most items are either handmade in-house or made-to-order by trusted production partners. Every product is created with intention, care, and love—crafted to brighten someone’s day and bring encouragement to the everyday.

Shipping
Timelines You Can Trust
Most orders ship within 2–7 business days, depending on whether the item is handmade or made-to-order. Tracking is provided once the order ships, and updates will be shared if anything changes.

Satisfaction
The Bee Marie Guarantee
If something isn’t right—whether it’s damaged, incorrect, or missing—support is always available to make it right. Every order matters, and the goal is always for each customer to feel cared for and happy with their experience.
Frequently Asked Questions
What happens if I receive a damaged item?
If something arrives damaged, please send a message within 7 days along with a clear photo. A replacement or refund will be provided to make things right.
Can I return something if I just changed my mind?
Because most items are handmade or made-to-order, returns aren’t offered for buyer’s remorse or incorrect sizing. Mistakes happen—so be sure to double-check the cart before checking out to ensure everything is just right.
Can I get a replacement if I picked the wrong size?
Free replacements for size issues aren’t available since most items are handmade or made-to-order. For any sizing questions before ordering, don’t hesitate to ask—happy to help ensure the right fit.
Can I make changes to my order after it’s placed?
If the shipping address or order details need to be updated, please reach out as soon as possible. Updates may not be possible once an order is in production or shipped, but support is always available if timing allows.
Do you offer international shipping?
At this time, shipping is only available within the U.S.
How long does shipping take?
Handmade earrings and ready-to-ship items typically go out within 2–5 business days. Made-to-order items may take up to 7–10 business days. Tracking information will be sent as soon as the order is on its way.
What if my order is delayed or lost in the mail?
If an order seems stuck or missing, reach out right away. Everything possible will be done to help locate it or make things right—because happy mail should actually make you happy.
Where can I find my tracking info?
Once an order ships, an email with tracking details will be sent. Didn’t receive one or can’t find it? Just send a message and help will be on the way.
Do you offer gift notes or special packaging?
Handmade items can include a short gift note—just leave a message at checkout. Made-to-order items ship directly from trusted partners and can’t be customized, but all items arrive ready to gift with love and care.
What’s your subscription box policy?
Since subscription box earrings are a surprise and made just for you, boxes are non-refundable. If something arrives damaged or isn’t right, it will be made right.
What if I still need help?
Customer support is always happy to help!
Email: hello@beemariemarket.com
Expect a reply within 1–2 business days.